VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

COVID-19

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For the latest advice about COVID-19, see our national website info.health.nz 

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or if enrolled, call your GP.

COVID-19 care in the community

How to care for yourself and your whānau if you get COVID-19 

read more COVID-19 care in the community»

COVID-19 cases

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COVID-19 tests

Information about how and where to get COVID-19 tests is available on our health information website info.health.nz

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COVID-19 vaccinations in Waitaha Canterbury

Information about COVID-19 vaccinations in Canterbury.

 

read more COVID-19 vaccinations in Waitaha Canterbury»

Guide for employers and employees

COVID-19 advice for employers and employees

 

 

read more Guide for employers and employees»

Support and information for disabled people

COVID-19 support and information for disabled people

read more Support and information for disabled people»

Using telehealth to speak to a doctor

Telehealth, virtual healthcare and e-consultations can provide you with health care during the COVID-19 pandemic, so... read more about Using telehealth to speak to a doctor»

Visiting hospital services in Canterbury (including attending outpatient appointments)

Information about hospital visiting restrictions such as wearing masks and scanning in.

read more Visiting hospital services in Canterbury (including attending outpatient appointments)»

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Page last updated: 28 February 2024

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