CANTERBURY DHB QUALITY & PATIENT SAFETY COUNCIL

Canterbury DHB Quality Strategic Plan

Goal 3:

Continuously Improve our Practices
Ki te whakapai rōnaki ake ō tātou nei mahi

Priority 1: Patient/Consumer and Family-Centred Approaches

Patients/consumers and their families/whanau often experience feelings of anxiety, vulnerability, helplessness, uncertainty and a loss of autonomy when they are using health and disability services. It is important for our sector to acknowledge and respond to the perspectives, preferences and values of the patient/consumer and their family/whanau and to encourage and facilitate participation in care/support and decision making.

Services that are delivered in a patient/consumer and family-centred manner not only positively impact on the patient/consumer experience but are also known to improve outcomes.

Goal 3: Priority 1
 Notice Board

Example: 2007 Canterbury DHB Quality and Innovation Awards 'Community Stroke Rehabilitation Service Pilot 2006' project
 

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