CANTERBURY DHB QUALITY & PATIENT SAFETY COUNCIL

Canterbury DHB Quality Strategic Plan

Goal 2:

Continuously Improve our Systems and Processes
Ki te whakapai rōnaki ake ō tātou pūnaha me ngā hātepe

Priority 1: Patient/Consumer Flow and Integration

The importance of designing patient/consumer centred systems capable of improving patient/consumer flow and integration is well recognised within the health and disability sector.  Good patient/consumer flow and integration ensures that the right patient/consumer receives the right care/support, by the right people, at the right time and in the right place.

Goal 2: Priority 1
 Notice Board

Example: Canterbury DHB has a major ‘Improving the Patient Journey' project underway which is receiving national recognition and providing leadership to the sector. The goal of this project “is to reduce unnecessary waits and delays for patients by focusing on patient-orientated processes, reducing variations in treatment and encouraging collaboration between health providers within the resources available.”  CDHB Improving the Patient Journey Project Team


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