CANTERBURY DHB QUALITY & PATIENT SAFETY COUNCIL

Canterbury DHB Quality Strategic Plan

Continuously Improve the Safety of our Services for our Patients/Consumers
Ki te whakapai rōnaki aka te whakarurutanga a ō tātou rātonga mō ō tātou tūroro

Priority 1: A Culture of 'No Blame' Reporting

It is essential to have error reported if health and disability services are to learn how to prevent error from occurring.

When error occurs, it is usually the result of many contributing factors and how the system has been designed. To prevent error from reoccurring it is necessary to look towards improving the design of the system. Within a ‘no blame’ culture people are more likely to report error because they consider it safe for all concerned if they do and they are confident of a constructive response.

Goal 1: Priority 1
 Notice Board

Example: The Canterbury DHB Quality and Patient Safety Council have developed a 'no blame incident/accident reporting' policy

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