2010 Canterbury DHB Quality Improvement and Innovation AwardsBackground Information
Aim
Mentor Role
Mentor Support Skills
Feedback: Mentorship Support
Mentor Training Information/Guidelines
Registration
Background Information
The Expression of Interest stage and formal establishment of the Mentor role to
support entrants complete the Project
Template and enter the Canterbury DHB Quality Improvement and Innovation
Awards was piloted and integrated into the 2007 Awards programme. The need to
introduce an Expression of Interest stage resulted from feedback sessions held
with the Canterbury DHB Quality and Patient Safety Council members, Assessors,
Planning and Funding Contract Managers and 2005 and 2006 entrants’ survey
results.
These feedback sessions identified some barriers experienced by entrants which
prevented them submitting their quality improvement or innovation project into
the Canterbury DHB Quality Improvement and Innovation Awards programme. These
barriers included:
The limited knowledge/resource available to complete the
Project Template document.
The ability/resource available to collect data and conduct surveys to
evaluate their quality improvement initiative or innovation.
The support and encouragement required to guide entrants through the Awards
application process.
Hence these entrants did not have the opportunity to showcase their quality
improvement or innovation and gain wide recognition for their work by entering
the Canterbury DHB Quality Improvement and Innovation Awards programme.
All entrants receive feedback from the Assessment panel and previous entrants
also acknowledged that although it was beneficial to gain feedback from
Assessors, these comments would have been more useful during an earlier stage in
the project process. Thus by utilising Mentors available through the Canterbury
DHB Quality Improvement and Innovation Awards programme, entrants are able to
utilise the Mentor’s experience, support and guidance to strengthen their
project. This mentoring and support structure will also assist with the
channelling of projects into other external awards programmes.
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Aim
The Expression of Interest stage of the Canterbury DHB Quality improvement and
Innovation Awards assists in identifying additional support entrants may require
to complete the Project Template.
The aim of the Expression of Interest stage of the Canterbury DHB Quality
Improvement and Innovation Awards is to capture a greater number of quality
improvement or innovation projects occurring across the Canterbury DHB by
providing additional support to project teams requiring assistance with their
entry.
The Expression of Interest forms are not
assessed/marked. Completed Project
Templates can also be submitted anytime between February 2010 and 30 July
2010 without the completion of an Expression
of Interest form.
Mentor Role
The role of the Mentor is to assist entrants who have submitted an
Expression of Interest form and to
provide support and guidance for the next stage of the awards process (the
submission of the completed Project
Template-Deadline Friday 30th July 2010).
Mentors allocate various levels of support and time as required by individual
entrants and play a significant role within the Awards process as they share
their knowledge, experience and skills and support entrants by undertaking such
roles as:
Take responsibility for contacting the project team to confirm that the
project is at a suitable stage to progress into this year’s Awards programme.
Assist the entrant in ensuring that the guiding prompts provided in the
Project Template document are
considered and responses are included.
Assist the entrant with ways to link the project results to the objectives,
highlighting trends and key success factors and sustainable measures. This may
include data collection and conducting surveys.
Direct entrants to the resources available that will assist with their
completion of their Project Template
such as the utilisation of project tools, previous projects loaded onto the
intranet site and contacting previous entrants.
Support and encourage the entrant and provide feedback on material for
inclusion in the Project Template.
At the end of the process provide feedback to the Corporate Quality and Risk
team on the Mentor role (e.g. how the process worked and how much time was
dedicated to the process).
Mentor Support Skills
We are looking for people with experience in project work and facilitation
skills and the ability to assist entrants complete the
Project Template and assist with
the evaluation of project work.
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Feedback: Mentorship
“Without the mentorship and help provided I don’t believe that this project
would have got as far as the quality awards. We were very well supported and
encouraged.”
2007 Canterbury DHB Quality Improvement and Innovation Awards entrant
"Providing mentorship guidance to one of the projects entered into the 2007
Canterbury DHB Quality Improvement and Innovation Awards programme was extremely
rewarding. The experience enabled me to learn about not only the project but
also a different area of healthcare. I provided encouragement and guidance to
the project team and felt I had made a valuable contribution to their success in
the awards programme.
Through their participation in the Canterbury DHB Quality Improvement and
Innovation Awards and close involvement with mentor support the project team
stated that they had learnt new skills in both project and quality management
which will strengthen any projects they wish to undertake in the future".
Mentor, 2007 Canterbury DHB Quality Improvement and Innovation Awards
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Mentor Training Information/Guidelines
Please contact Gillian Pearce
for information on the Mentor Training sessions and Guidelines.
Registration
Through their acceptance of this additional workload and dedication of their
valuable time, Mentors make a significant contribution to the success of the
Canterbury DHB Quality Improvement and Innovation Awards programme. They also
have the opportunity to learn about and become involved in some of the quality
improvement or innovation projects taking place within the Canterbury DHB. The
role of a Mentor provides a fantastic opportunity for staff to be engaged in a
positive professional development experience and to grow networks throughout the
Canterbury DHB.
Due to the work commitment involved we seek the approval and endorsement from
Line Managers to release individuals to undertake the Mentor role for the 2010
Canterbury DHB Quality Improvement and Innovation Awards programme. It is the
responsibility of the Mentor to liaise with their Line Manager to seek their
approval to be released from duty in order to undertake this role. Any backfill
that is required to release staff must be funded through the divisional cost
codes and arranged at the discretion of the Line Manager. If you wish to become
a Mentor then please complete the
Mentor Support Application Form
and return either via post, fax or email to:
Gillian Pearce, Project
Facilitator, Corporate Quality and Risk, Canterbury DHB, 5th Floor, The Princess
Margaret Hospital, PO Box 1600, Christchurch.
Fax: 03 337 7718
gillian.pearce@cdhb.govt.nz