2010 Canterbury DHB Quality Improvement and Innovation AwardsBackground Information
Assessor Skills
Feedback from Previous Assessors
Assessor Training
Information/Assessor Guidelines
Registration
Background Information
The Canterbury DHB Quality Improvement and Innovation Awards were first
introduced in 2003. Over the past 8 years a total of 120 projects have been
entered into the awards and 49 Assessors have been involved in the awards
programme.
All Assessors involved in the Canterbury DHB Quality Improvement and Innovation
awards receive training on how to mark projects using set criteria (based on the
New Zealand Health Innovation Awards assessment template
and Baldridge Criteria). The training covers best practice in awards assessment
and principles and provides an overview of the Canterbury DHB Quality
Improvement and Innovation Awards assessment process. The Assessors are provided
with guidance notes which include assessment tools and scoring templates.
Assessors normally assess projects independently and then work in teams to
decide the overall marks. These marks and rankings are then submitted and
debated during the Assessors consensus meeting. The outcome from which is
delivered to the overall judging panel who confirm the project winners and
overall positioning of the projects. An estimate of the time commitments
required by an Assessor is as follows:
Assessor training session (2 hours) July 2010
Assessment of projects and Assessor feedback report preparation
(approximately 30 hours over approximately 6 weeks) August-September 2010
Assessor Consensus Meeting (2 hours) September 2010
Awards Ceremony (2 hours) October/November 2010
Assessor feedback session (2 hours) November 2010
All entrants receive a feedback report which is compiled by the Assessors and
identifies the strengths of the project and suggests any opportunities for
improvement. Many projects have also gone onto national success by further
utilising their Assessor feedback reports to strengthen their project
submissions.
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Assessor Skills
To be invited to be an Assessor for the 2010 Canterbury DHB Quality Improvement
and Innovation Awards, the person will have demonstrated some or all of the
following:
• a commitment to improvement, innovation and excellence
• leadership role in quality, safety and innovation programmes within the
healthcare sector
• experience with system or process audit activity and quality systems and tools
• the ability to objectively assess assembled evidence against established
guidelines and determine the level of compliance
• ability to contribute to high performing team; deliver to time lines and
communicate effectively
• leadership of or involvement in successful and/or significant projects![]()
• successfully completed Assessor/Auditor training within the structure of a
certification or accreditation programme
• involvement with or in a similar Award programme
Within the group of Assessors we also seek a wide range of professional
representation as well as coverage from across the Canterbury DHB.
Feedback from Previous Assessors
"It has been both a delight and a privilege to be involved in the Canterbury DHB
Quality Improvement and Innovation Awards programme over the past four years as
an Assessor. The role of an Assessor is both challenging and rewarding and
provides the opportunity to work across organisational boundaries. Being
selected as an Assessor enables you to network with health professionals from
various divisions and professional backgrounds and work within a team
environment when assessing the projects.
Through my role as an Assessor I have gained a greater understanding and
exposure to the wide range of quality improvement initiatives or innovation
activities occurring throughout the Canterbury DHB.
Many of the previous entrants that have entered into the Canterbury DHB awards
programme have also entered into external programmes and have used the feedback
from the assessment group to strengthen their project submissions. Previous
entrants have commented on the additional value this feedback has added to their
project submissions which further promotes the valuable role Assessors provide
in the awards process".
Hector Matthews, Executive Director of Maori and Pacific Health
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Assessor Training
Information/Assessor Guidelines
Please contact Gillian Pearce
for information on the Assessor Training sessions and Assessor Guidelines.
Registration
The network of Assessors are responsible for marking the completed
Project Templates and in doing so
have the opportunity to learn about the quality improvement or innovation
projects taking place within the Canterbury DHB. Through their acceptance of
this additional workload and dedication of their valuable time they will make a
significant contribution to the success of the 2010 Canterbury DHB Quality
Improvement and Innovation Awards programme. The role of an Assessor provides a
fantastic opportunity for staff to be engaged in a positive professional
development experience and to grow networks throughout the Canterbury DHB.
Due to the work commitment involved we seek the approval and endorsement from
Line Managers to release individuals to undertake the Assessor role for the 2010
Canterbury DHB Quality Improvement and Innovation Awards programme. It is the
responsibility of Assessors to liaise with their line manager to seek their
approval to be released from duty in order to undertake this role. Any backfill
that is required to release staff must be funded through the divisional cost
codes and arranged at the discretion of the Line Manager. If you wish to become
an Assessor then please complete the
Assessor Application Form
and return either via post, fax or email to:
Gillian Pearce, Project
Facilitator, Corporate Quality and Risk, Canterbury DHB, 5th Floor, The Princess
Margaret Hospital, PO Box 1600, Christchurch.
Fax: 03 337 7718
gillian.pearce@cdhb.govt.nz