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| CORPORATE QUALITY & RISK |
2010 Canterbury DHB Quality Improvement and Innovation Awards
Frequently asked questions:
How long have the Awards been
running?
Why should I enter?
Who is eligible to enter?
What if I have entered the
awards before?
What are the key dates?
How do I enter into the awards?
Who can help me with my
application?
How
can I become a Mentor and provide support to project teams?
What are the categories?
Can I apply for more than one category?
I can't see a
category relevant to me; what can I do?
How is my project assessed?
Who judges my entry?
How can I become an Assessor?
What are the prizes?
Details about the Award Ceremony
Requirements for the Award
Ceremony
Will there be feedback on my
entry?
Continuous improvement
of the awards programme
Canterbury DHB Quality Improvement and Innovation Award Programme Objectives
I can't find
the answer to my question on this website?
How long have the Awards been
running?
The Canterbury DHB Quality Improvement and Innovation Awards were first
introduced in 2003 and to date 120 projects have been entered. Please
click here to learn more about the history of the
awards programme and to view previous years projects.
Why should I enter?
There are several reasons to enter into the Canterbury DHB Quality Improvement
and Innovation Awards:
Publicity/heightened profile/exposure of project
We endeavour to get as much exposure as possible for the entrants. This is
achieved through the profiling that occurs once the awards close. Organisation
or service awareness is also gained through the assessment process, all
Assessors becoming aware of the projects and the Judges will also read all
the projects. All projects are profiled at the ceremony and we also roadshow
projects at the beginning of the following year. A few projects have also been
presented to the Canterbury DHB Board and some have been profiled on radio and
in the newspaper and journal articles.
Recognition of Entry
All entrants are invited to the Canterbury DHB Quality Improvement and
Innovation Awards Ceremony and each project receives a Certificate of Entry and
selected projects are awarded prizes.
Retention and Sharing of Knowledge
One of the aims of the Quality Improvement and Innovation Awards Programme is to
facilitate the flow, retention and sharing of knowledge within the Canterbury
DHB. Increasingly knowledge is being recognised as the most strategically
important resource and learning the most strategically important capability for
business. Previous projects are loaded onto the Corporate
Quality and Risk Intranet/Internet sites and a Project Summary Booklet which
contains abstracts from all the projects is produced and circulated at the
awards ceremony. This will enable people to get in touch with entrants about
their project work as well as enable entrants to contact others. The awards programme is
aimed at helping to ensure that peoples knowledge is not hoarded, peoples
capability is not neglected and there is no need to “reinvent the wheel”. The
retention and sharing of knowledge will help build networks and highlight
the fantastic work that is taking place within the Canterbury DHB.
Entry into External Award Programmes
Following the Canterbury DHB Quality Improvement and Innovation Awards, projects
are encouraged to enter other external award programmes, in particular, the
New Zealand Health Innovation Awards. Project teams are
offered additional support to assist them through the process. Projects entering
into the New Zealand Health Innovation Awards have further
heightened publicity, recognition and may be awarded additional prizes.
Who is eligible to enter?
Entry into the Canterbury DHB Quality Improvement and Innovation Awards is
governed by the following criteria:
The Awards are only open to all providers whose services are funded by the
Canterbury DHB and all Canterbury DHB staff.
The quality improvement or innovation project must be related to a service,
facility or process funded by Canterbury DHB.
Projects entered into the awards programme must be current. If the project
is no longer active, then it must have only been concluded within the 18 months
prior to the closing date for entries or the impact/embedding of the quality
improvement or innovation must have been reviewed within the 18 months prior
(January 2009) to the closing date for submission of the completed
Project Template (30th July
2010).
If you have any queries regarding the eligibility of your project entering the
awards programme, please contact
Gillian Pearce.
What if I have entered the
awards before?
We encourage people who have entered projects in previous years awards
programmes to enter the 2010 programme; either a new project or a project
entered into a previous programme where there has been further work or review
and additional evidence and results obtained.
What are the key dates?
The awards schedule for 2010 is as follows:
| Date | Activity |
| February 2010 | Open 2010 Canterbury DHB Quality Improvement and Innovation
Awards Entrants are encouraged to initially submit an ‘Expression of Interest’ form (deadline 26th March 2010). The ‘Expression of Interest’ form is not assessed but projects requiring additional support completing the Project Template are identified and are delegated a Mentor to assist them with the submission of the overall project stage. The aim of the ‘Expression of Interest’ stage is to encourage community based providers and smaller groups to enter and thereby capture more quality improvement or innovation projects occurring within the Canterbury DHB. Please note the ‘Expression of Interest’ form is not a prerequisite for completing and submitting a project through the completion of the Project Template. Projects can still be submitted any time between February 2010 and 30th July 2010 without the completion of an ‘Expression of Interest’ form. |
| March-April 2010 | Roadshows and presentations A number of roadshows and presentations will be held throughout the Canterbury DHB in order to gain further insight into the awards process and judging criteria. These sessions outline the awards programme and give examples of previous entries and provide the opportunity to meet key people and ask questions and seek clarification. If you have a forum or meeting that you would like us to attend and discuss the programme further please do not hesitate to get in touch with Gillian Pearce or Jan Nicholson from Corporate Quality and Risk. Alternatively, please contact Gillian Pearce for the session details of scheduled roadshows and presentations. |
| Friday 26th March 2010 5pm | Deadline for submission of ‘Expression of Interest’ form Projects requiring additional support with their project submission will be identified and assigned Mentor support to assist them with the submission of the overall Project Template. |
| Friday 30th July 2010 5pm | Deadline for submission of completed project templates Entrants should receive an email within one working day to confirm delivery of their submission of their completed Project Template. If entrants do not receive an email receipt within this period it is their responsibility to ensure that the completed Project Template has been received by contacting Gillian Pearce on 03 337 8713. |
| August – September 2010 | Assessment and Judging process |
| October/November 2010 | Awards Ceremony The winners will be announced at the awards ceremony. |
| November 2010 | Project Assessor Feedback Reports distributed Project feedback reports from the Assessors will be distributed directly after the awards ceremony. The feedback report identifies the strengths of the project and suggests any opportunities for improvement which may be considered before entering into external awards (e.g. New Zealand Health Innovation Awards) and provides guidance for future quality improvement and innovation project work. |
How do I enter into the awards?
For entrant guidelines, please refer to the
Information for Entrants
Application Guidelines document. Other key documents you will require are:
Expression of Interest form
Project Template
Who can help me with my
application?
Entrants requiring assistance to complete their
Project Template are encouraged
to complete an ‘Expression of Interest’
form before 26th March 2010 so that Mentor Support can be allocated
appropriately. Entrants are also recommended to review the
Information for Entrants
Application Guidelines document and follow the prompts included in the ‘Project
Template.' Entrants are also encouraged to:
Gain assistance from divisional Quality Teams and Planning and Funding
Contract Managers,
Review previous project submissions which are loaded onto the Corporate
Quality and Risk intranet site. These projects and previous entrant contact
details can also be accessed by contacting
Gillian Pearce,
Attend a roadshow/entrant information session for the Canterbury DHB Quality
Improvement and Innovation Awards programme. These sessions outline the awards
programme and give examples of previous entries and provide the opportunity to
meet key people and ask questions and seek clarification. If you have a forum or
meeting that you would like us to attend and discuss the programme further
please do not hesitate to get in touch with
Gillian Pearce or
Jan Nicholson from Corporate
Quality and Risk.
How
can I become a Mentor and provide support to project teams?
Click here for information on how you can provide
Mentor support to project teams.
What are the categories?
The categories for the 2010 Canterbury DHB Quality Improvement and Innovation
Awards Programme are as follows:
Community Based Service
Projects in this category will have the patient central to the quality
improvement or innovation within the Community Based Service setting.
Hospital and Specialist Service
Projects in this category will have the patient central to the quality
improvement or innovation within the Hospital and Specialist Service setting.
Systems Improvement
Projects in this category will have a focus on improving the way service
delivery is provided. They are likely to be based around techniques such as use
of Lean Thinking, Constraint Theory and Patient Flow. This category is open to
all of the services funded by Canterbury DHB.
Can I apply for more than
one category?
Entrants will be asked to indicate which one category their project is to be
entered in on the 'Application Information Sheet' on the first page of the
Project Template. The categories
for each project will be confirmed as part of the Assessment Process to ensure
projects are entered in the most appropriate category.
I can't see a
category relevant to me; what can I do?
Every effort has been made to ensure that the award categories are flexible
enough to accommodate the nature of the work of the submitter of the project.
This means that the most high-tech high-cost and low-tech low-cost projects, can
be considered for their work based on the positive difference they have made in
their respective contexts.
How is my project assessed?
The assessment process is both thorough and robust. The prompts contained in the
Project Template follow a logical
sequence that reflects best practice in project management. The Assessors will
evaluate both the success and effectiveness of the quality improvement or
innovation by marking the results of the project and the practices used to
develop and implement it. The Assessors ability to assess the project depends solely on the content and completeness of
the answers to each of the
prompts in the Project Template.
Please note that some Assessors are external to the Hospital and Specialist
Service environment and maybe from the wider Canterbury DHB environment (e.g.
from Contracted Provider organisations). Entrants need to be explicit with the
information provided in the completed
Project Template and need to also
be careful not to overuse abbreviations. Entrants need to plan and prioritise the
information included in the completed
Project Template to ensure they provide clear and concise
answers to the prompts included in the
Project Template. Entrants should
consider the weighting Assessors give to each section as this provides an indication of the number of pages
that should be allocated for each section. In
general, the Assessors will look for evidence that the project:
A scoring matrix is used in conjunction with the scoring guidelines which
gives the Assessors the ability to confirm where within the points range of the
section the project is placed. Each Assessor reads all of the projects and is
expected to provide Corporate Quality and Risk with their overall ranking of all
of the projects. They are assigned a number of projects that they will score in
more detail. Three Assessors are assigned to each project. They work separately
to score the project against the criteria, but then confer to reach a consensus
on the scores. In order to check and standardise the project marks a ‘whole
group consensus’ takes place. At the consensus meeting the assessing teams
present their projects for peer review and confirmation of the final scoring and
the project ranking.
Who judges my entry?
Once the panel of Assessors have agreed on their scores the marks are presented
to the Judging Panel (the Chief Executive, the Chief Medical Officer, the Chief
Finance Officer and the Executive Director of Nursing). The Judges receive all the
entries prior to this meeting and their role is to review the scores and
assessment and confirm the award recipients.
How can I become an Assessor?
Click here for information on how you can become an
Assessor.
What are the prizes?
The prize structure for the awards is as follows:
Overall Winner: A total of $5000 plus a trophy
An additional $2000 goes to the overall winning project, on top of the $3000
received for winning their category.
Category Winners: $3000 per project
Category Runner-up:$2000 per project
Highly Commended: Shield and $100 per project
The ‘Highly Commended’ award is not specific to a category and is designed to
encourage and recognise effort. The winner(s) of this award will receive a
shield and $100 which is to be spent on celebrating the award.
The prize structure may be subject to change and will be dependent on the number
of entries being received in each of the categories. Adjustments will be made as
appropriate following the closing date for submission of the completed
Project Templates.
Please note that $100 of the category awarded prize money is to be spent on
celebrating the award with the remaining funds being allocated to professional
development and/or education. Previous entrants have used prize money to fund
the cost of conference registration, travel and accommodation, text books, data
projectors (to be used for in-house training/education sessions) and course fees
etc. Recipients of the prize money will be asked to indicate the intended use of
the money by the end of the financial year, ie the 30th June 2011. The prize
money must be uplifted by the 30th June 2012.
Details about the Award Ceremony
All of the entrants in the awards programme will be invited to celebrate their
success and hard work at an Awards Ceremony which will be held in October/November 2010.
The Award recipients will be announced at the Ceremony and any winning teams may
be invited to give a short response when receiving their award.
Requirements for the Award
Ceremony
Project Video Profile
During the Assessment Phase of the awards programme the Corporate Quality and
Risk tem will liaise with the Project Contact Person and the Medical Illustration
Department to compile 1-2 minutes of footage (video and/or still images) to
profile the project at the awards ceremony. Entrants are encouraged to keep this
in mind as one off events (e.g. education sessions) that underpin some projects
may provide an opportunity to capture the project in action.
Cover Slide for Video Profile
Entrants are requested to complete a cover slide for the Project Video Profile.
A template and examples of previous slides will be circulated prior to the
Awards Ceremony to the Project Contact Person for completion.
Abstract for Project Summary Booklet
A Project Summary Booklet containing all project abstracts is distributed at the
Awards Ceremony. The Corporate Quality and Risk team develop these project
summaries based on the original project abstracts and then the Project Contact
Person is requested to approve these upon request.
Confirmation of Team Member Ceremony Attendance
The Project Contact Person will be sent an invitation for their team with the
details of the ceremony closer to the time. Please extend the invitation to your
team and confirm attendances when requested.
Will there be feedback on my
entry?
Following the Ceremony, Assessor feedback reports are circulated to each Project
Contact Person. The feedback report identifies strengths of the application and
suggests any opportunities for improvement which may be considered before
entering into external awards e.g. New Zealand Health
Innovation Awards and provides guidance for future quality improvement and
innovation project work.
Continuous
improvement of the awards programme
Each year there have been enhancements and changes to the Canterbury DHB Quality
Improvement and Innovation Awards following feedback from entrants, Mentors,
Assessors and other Quality networks.
Canterbury DHB Quality Improvement and Innovation Award Programme Objectives
The Canterbury DHB Quality Improvement and Innovation Award Programme Objectives
are:
I can't
find the answer to my question on this website?
For further information, please contact
Gillian Pearce, Project
Facilitator, Canterbury DHB
Phone: (03) 337 8713 or internal 68713 Email:
gillian.pearce@cdhb.govt.nz