CORPORATE QUALITY & RISK

About Us

What's new...2010 Canterbury DHB Quality Improvement and Innovation Awards
Canterbury DHB Quality Strategic Plan 2007-2010

The Canterbury DHB has a strong commitment to the provision of high quality health care services. We strive to ensure our services are safe, integrated, focused on evidence based best practice and are responsive to patient/consumer needs.

At the Canterbury DHB we believe that by practicing the principles of quality throughout the organisation we will enhance the health care services we provide, increase the job satisfaction of our staff and improve organisational effectiveness.

The Corporate Quality and Risk team works closely with the divisional quality teams and Canterbury DHB Contracted Provider organisations to coordinate quality and risk management across the Canterbury DHB. The team comprises of:

Jan Nicholson, Corporate Quality and Risk Manager
Chris Read, Assistant Corporate Quality and Risk Manager
Dr George Downward, Medical Director, Patient Safety
Anna Hutchinson, Canterbury DHB Restraint Co-ordinator
Gillian Pearce, Project Facilitator
Michelle Morland-McRae, Project Facilitator
Kath Goodyear, Project Facilitator

Emma Kenagy, Project Facilitator

The Corporate Quality and Risk team facilitate several activities within the Canterbury DHB including:

In response to feedback from meetings between General Practitioners in the Community and the Canterbury DHB Chief Medical Officer, Nigel Millar a ‘Quality Line’ service has recently been established for GPs to contact the Canterbury DHB to report any problems or issues relating to quality. The ‘Quality Line’ will be facilitated by the Corporate Quality and Risk team at the Canterbury DHB and any correspondence received will be acted on accordingly. Feedback will be given on any emails were action is required and regular updates will be given, such as ‘how many GP’s have made contact’ and ‘the forms of action taken’.

To contact the Canterbury DHB please email Qualityline@cdhb.govt.nz